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Crypto.com Visa Card reviews

A range of prepaid Visa cards with tiers based on CRO staking, cashback and premium perks.

17reviews
+0reviews this month
0complaints this month
29%customers recommend

Experience ratings

User ratings

Average scores across key criteria.

Convenience4.1/10
Support4.2/10
Fees4.2/10
Functionality4.2/10
Reliability4.0/10
Safety4.1/10

Crypto.com Visa Card reviews

User experiences verified by a moderator.

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Sebastian
Sebastian
10.09.2026

ATM withdrawals earn nothing

FYI cash withdrawals bill payments none of it earns anything and there are monthly ATM caps too. Learned that the hard way. The fine print eats a lot of the appeal

Natalie S.
Natalie S.
08.09.2026

Card wait took 3 weeks

Ordered the physical card and waited nearly three weeks while competitors ship overnight. Virtual worked at least but come on. Onboarding felt dated

Camila
Camila
04.09.2026

Downgraded my tier without warning

My stake value dropped below the threshold because CRO fell and suddenly I’m downgraded a tier and lost the lounge access I was using. Felt punished for holding their own token

Tomasz
Tomasz
01.09.2026

Netflix reimbursement still hits

Ppl complain a lot but my Ruby Steel still gives me the monthly Spotify back and 2% is 2%. For a free card no annual fee I’m not mad at it at all

Viktor B
Viktor B
15.08.2026

CRO lockup is a trap

Staked 5k worth of CRO for the Indigo tier, token tanked like 40% during the lock and the ‘rewards’ didn’t come close to covering the loss. You’re basically betting on CRO not the card. Don’t fall for it

Elena R
Elena R
20.07.2026

Good card bad token

The card itself is great, fast, reliable, no issues spending. My only gripe is everything is tied to CRO which swings wildly. Locked a chunk for the tier and watched it dip. But spending experience 5 stars

Olena K
Olena K
20.07.2026

Locked me out during travel

Card got flagged and frozen while I was abroad, couldn’t spend, support took a day to respond across time zones. Being stuck in another country with a dead card is exactly what you don’t want

Priya
Priya
11.07.2026

Account locked after a transfer

Did a normal top up and my account got frozen for ‘review’ for 72 hours. No warning no explanation. Support just kept saying be patient. Meanwhile I couldn’t pay for anything. This happens way too often from what I read

Hannah W
Hannah W
16.06.2026

Not worth it for casual users

If you’re not a whale staking huge amounts this card does nothing for you anymore. The good tiers need 50k or 500k staked. For normal people it’s just a prepaid card with extra steps

Marcus T
Marcus T
11.06.2026

Still solid if you already hold CRO

Been on Jade Green for two years, staked my CRO and honestly the 3% back plus Spotify and Netflix reimbursement covers what I spend on subs anyway. Not gonna lie the Level Up changes stung but if you were already staking it’s fine. Just don’t unstake or your rate drops

David K.
David K.
31.05.2026

Lounge access is the real perk

Icy White here. The cashback math is whatever with CRO being volatile but the airport lounge access alone has paid for itself the way I travel. App is clean too

Andreas M
Andreas M
02.05.2026

0% rewards now if you don’t stake

Since November they removed the non staking rewards on my old card. So now I earn literally nothing unless I lock up CRO for a year. Why would I lock volatile crypto for 12 months just to get 2% back smh

Sofia L
Sofia L
03.04.2026

Works everywhere no FX fees

Travel a lot for work and the zero foreign transaction fee is the main reason I keep it. Card gets accepted everywhere Visa is, apple pay works fine. Cashback in CRO is a bonus I don’t really count on tbh

Rachel
Rachel
12.03.2026

Support is non existent

Tried reaching support about a declined transaction three times over chat, got bounced between bots and canned replies. No phone line at all. For a company this big it’s embarrassing. Trustpilot 2 stars is generous

George P
George P
01.03.2026

Rewards paid in CRO only

Everything is CRO which means every reward is a bet on their token holding value. Got my cashback, token dropped, cashback evaporated. Would much prefer stablecoin or actual cash back

mikecrypto21
mikecrypto21
22.02.2026

They gutted the rewards

Was on the card since 2021 for the 8% and now after all the cuts it’s basically pointless unless you stake half a million dollars. The whole reason I got it is gone. Absolute bait and switch over the years

Dmytro
Dmytro
10.02.2026

Withdrawal hold nightmare

Had a 48 hour hold on my funds after KYC re-verification with zero communication about why. Money just sat there frozen. Really shakes your trust when it’s your own cash

About the product

Crypto.com Visa Card overview

Crypto.com Visa Card comes from the exchange that started out as a crypto card provider, which is why it offers such a broad range of tiers, options and supported jurisdictions. The card is available in virtual and physical form and is topped up manually from the platform balance.

Key terms

  • Card type: Prepaid Visa (virtual and physical)
  • Supported currencies: BTC, ETH, USDT, USDC; and other assets available on Crypto.com; local fiat currencies of supported countries
  • Where it works: United States, EEA countries, United Kingdom, Canada, Australia, Brazil, Singapore
  • Fees: depend on the jurisdiction and card tier; full fee list on the issuer’s website
  • Cashback: up to 5% in CRO; depends on the amount of CRO staked

Key features

The card tier depends on how many CRO tokens you stake: premium tiers add airport lounge access, streaming subscription rebates, OTC trading access and higher free ATM limits on top of CRO rewards. Fees vary by region and tier, so each version comes with its own allowance of free operations.

How to get the card

  1. Create an account on Crypto.com and pass verification (KYC).
  2. Apply for the card in the Card section.
  3. Fund your exchange balance with a supported asset and add the card to Apple Pay or Google Pay.

Frequently asked questions