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Trustee Plus reviews

A virtual Visa built into the Trustee Plus wallet: a USDC balance and fee-free payments.

83reviews
+0reviews this month
0complaints this month
78%customers recommend

Experience ratings

User ratings

Average scores across key criteria.

Convenience7.6/10
Support7.4/10
Fees7.3/10
Functionality7.6/10
Reliability7.5/10
Safety7.8/10

Trustee Plus reviews

User experiences verified by a moderator.

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Oksana
Oksana
26.03.2026

Wallet is good, card needs work

I use Trustee Plus as a crypto wallet, everything is solid, many currency pairs, logical interface. But I couldn’t properly link the card to Google Pay—it shows as ‘Unavailable’. Support said ‘beta-test, wait’. I’ve been waiting for two months. So the rating is appropriate

Trustee Plus
Communications Manager at Trustee Plus
Oksana, thank you for detailed feedback! We understand your frustration with Google Pay—it's a priority for our tech team. We recommend trying to add the card again after the next app update. Once everything works, we'll be very happy to hear your changed opinion 😊
Gena
Gena
10.03.2026

Best solution for those earning in crypto

I’ve been trading on several exchanges for five years. I’ve tried different ways to convert crypto to real money—most are either expensive or inconvenient. Trustee Plus solved this issue once and for all. Conversion is fast, fees aren’t steep, the card is accepted everywhere I’ve tried. Special respect for the team actually developing the product; I see updates regularly. Top!

Trustee Plus
Communications Manager at Trustee Plus
Gena, five years in trading is serious, and that you chose us for daily payments is very valuable to the team! Keep developing, follow our updates 🚀 Recommend us to fellow traders!
Karinka
Karinka
16.02.2026

Cool

They came up with something fun for February 14 with Love is ❤️ My boyfriend and I had a good laugh))

Trustee Plus
Communications Manager at Trustee Plus
Karinka, we're glad you liked it 😊 Keep following us on social media, we have plenty more interesting things coming!
Anonymous
Anonymous
05.02.2026

Nothing unnecessary

I’ve been using it for almost a year. I keep a working reserve of USDT here and periodically convert for daily expenses. The card consistently works in European online stores, never let me down. Support responds in reasonable timeframes, averaging around forty minutes to resolve an issue, which is quite acceptable for a crypto service. Sometimes return processing does show with delays though, which is a bit nerve-wracking.

Trustee Plus
Communications Manager at Trustee Plus
Thank you for a balanced review and trust throughout this time! We're aware of the return display issue, and developers are already working on fixing it. Once it's resolved—we hope you'll be completely satisfied 😊 Thank you for staying with us!
Ivan
Ivan
21.01.2026

Using for long

Using the wallet for over a year now, everything stable, exchanges happen quickly. Haven’t had major issues

Trustee Plus
Communications Manager at Trustee Plus
Ivan, thank you for trust and for staying with us so long! Wishing you success and promising support on your path to financial prosperity!🚀
Artem
Artem
09.01.2026

My issue was resolved

I contacted support about verification, they responded within an hour, explained everything and helped me pass verification. Was satisfied

Trustee Plus
Communications Manager at Trustee Plus
Artem, thank you for feedback! Glad we could help promptly. Always available 🤝
Anonymous
Anonymous
01.01.2026

Okay, but wouldn’t rely on it

The service seemingly does its job, paying with crypto through a card, but they transferred me to Quicko without notice, their proxy service, which required downloading another app and redoing KYC, and conversions eat up quite a bit of money. The service’s favorite occupation is presenting users with a fait accompli: A couple months ago I simply learned at a store checkout that the service was temporarily unavailable. And today I can’t withdraw money all day because I didn’t receive notifications by email and no one can fix this all day. What does the service offer? ENTER 5 INCORRECT CODES AND LOCK YOUR ACCOUNT SO SUPPORT CAN REMOVE 2FA AFTER DOCUMENT RE-VERIFICATION. Just some circus. And most importantly, they don’t want to notify you about any problem via push or pop-up on login

Trustee Plus
Communications Manager at Trustee Plus
Thank you for detailed feedback. We're sorry you experienced inconveniences while using the service. Transition to an additional service and re-verification are linked to regulatory conditions and designed to ensure fund security and compliance with requirements. We also apologize for notification difficulties and temporary feature unavailability. We've already passed your comments to the team to improve user communication. If the withdrawal issue or notifications remain relevant, please contact support with your ID—we'll try to expedite verification. Thank you for helping us improve!
Max
Max
26.12.2025

A bit long, but okay in the end

Had a question about transfer, waited longer than usual for responses. Ultimately problem resolved, money arrived. Hope it’s faster going forward.

Trustee Plus
Communications Manager at Trustee Plus
Max, thank you for patience. Sometimes response time can increase due to load, but we try to respond as quickly as possible. May financial success always be nearby, and Trustee Plus support you on this path!
Vania
Vania
10.12.2025

Convenient

Program works well, convenient, no freezing, clear and convenient

Trustee Plus
Communications Manager at Trustee Plus
Vania, thank you! We're pleased using our app is convenient for you!
Anonymous
Anonymous
07.12.2025

Ideal

Everything works without issues: transfers, P2P, authorization, support. I’ve been working on this platform for over a year and haven’t encountered difficulties. Using in Ukraine, Europe, Egypt, and Turkey. For me so far ideal crypto card choice

Trustee Plus
Communications Manager at Trustee Plus
Thank you for review! We'll be glad to keep meeting your expectations
kari
kari
06.12.2025

Mind-boggling, money loss, nerves at edge

Operation ID – 54684421736907 I want to warn everyone: this payment system is simply designed to block your money without explanation. Right now I’m facing complete ignoring of my legitimate transfer. Money debited for official order, all documents provided, but platform won’t name unblocking timelines. Based on other users’ reviews, such cases are many. Positive reviews raise doubts, because people without problems simply don’t write reviews—just like no one goes to hospital if not sick. This isn’t emotional complaint. I have legal education and know how to proceed further. If no reaction from their side I will: – contact FCIS Lithuania, Bank of Lithuania, European Consumer Centre (ECC-Net), European Banking Authority (EBA) and EU Online Dispute Resolution Platform; – publish detailed info on social media and all industry sites: Instagram, Telegram, TrustPilot, Google Reviews, forums; – bring situation to wide audience so no one else becomes victim of this platform. I won’t drop this. My entire situation is legal, transparent and documentally confirmed. Platform must respond and return funds without further delays.

Trustee Plus
Communications Manager at Trustee Plus
Dear user, we know your situation was resolved, transfer went through successfully. We apologize that issue resolution took time and you had to worry. As you probably know from legal experience, financial matters subject to additional review don't solve in a second, so patience is needed. We hope you won't face similar nerve-wracking situations in future. We made maximum efforts to help you as quickly as possible. Wishing you financial stability and ease in resolving matters!
Mikhail
Mikhail
04.12.2025

Support – super

Always when I contacted support, everything was top-notch. Various operators came, all attentive and pleasant, quickly resolved my questions. Respect!

Trustee Plus
Communications Manager at Trustee Plus
Mikhail, thank you for your review and trust! Entire support team wishes you financial success and growth. Your peace is our priority!
Roma
Roma
04.12.2025

Convenient and simple

Good app, clear and fast. So far everything I like

Trustee Plus
Communications Manager at Trustee Plus
Roma, thank you! We care that service is maximally convenient. Thanks for sharing impressions 💙
Vyacheslav
Vyacheslav
03.12.2025

Deceiving and dragging things out

Deposit was 10 days ago, 3 payments frozen and sent for verification. After few days made returns for 2 payments, where small amounts, but large amount they don’t return, support deceives and feeds false promises. And every day responds less and less frequently. Well if you already scammed someone for money, tell them straight, but this way you only make it worse, then promise 7 days to solve, then today, then tomorrow, but end result now only silence, very upset

Trustee Plus
Communications Manager at Trustee Plus

Vyacheslav, good day!
We sincerely sorry your impression of support work, and issue resolution dragged. Understand how unpleasant frozen transaction situation, especially with large amount.

Want assure you no one wants deceive or intentionally delay. Sometimes verifications take longer due to additional payment provider verification—unfortunately we can't influence their processing speed.

Thank you for your patience, and again apologize for inconvenience. If you have questions—we're always available.

Igor
Igor
01.12.2025

Good experience

First time using crypto card, everything went easy. Pay without problems

Trustee Plus
Communications Manager at Trustee Plus
Igor, thank you for trust! Very glad first experience was successful. We're always ready to help
Anonymous
Anonymous
29.11.2025

Scam

Scam

Trustee Plus
Communications Manager at Trustee Plus

Hello!
Sorry you have such impression. Trustee Plus works per European regulator requirements, applies mandatory security protocols and doesn't conduct operations contradicting EU law.

We'd be grateful if you clarify what exactly caused such rating. Please describe your situation in support chat. We're always open to dialogue and ready resolve any issue.

CryptoBear87
CryptoBear87
08.11.2025

Notification delay

Guys, you can’t do this… withdrawal went through, notification came 20 minutes later. Fix it already!

Trustee Plus
Communications Manager at Trustee Plus
CryptoBear87, understand your concern! Sometimes delays occur from network load. Thank you for patience!
Pavel
Pavel
07.11.2025

Works everywhere

Moved to Germany, decided try—card works everywhere I tried. Support responds quickly. Now I’d like higher limits

Trustee Plus
Communications Manager at Trustee Plus
Pavel, thank you for review! We're very glad you're using Trustee Plus 😊
Anonymous
Anonymous
31.10.2025

Not issuing card in Ukraine

Why can’t Ukrainians in Ukraine use the card? So if you leave the country they issue card no problem. But if you live in Ukraine, they won’t issue. Somehow that’s sad

Trustee Plus
Communications Manager at Trustee Plus
Unfortunately, Ukrainian resident registration on Ukrainian territory was limited due to regulatory uncertainty. Ukrainians who are EU residents can get full access to Trustee Plus services. Thank you for understanding.
Nika
Nika
27.10.2025

More currencies

Want more supported currencies and higher limits

Trustee Plus
Communications Manager at Trustee Plus
Nika, request accepted! Asset list and limit expansion—on our roadmap.

About the product

Trustee Plus overview

Trustee Plus is a digital asset platform built around a mobile multi-currency wallet with a built-in exchange. The card is issued straight from the app: a virtual Visa with a separate USDC balance that is converted into the local currency at the checkout.

Key terms

  • Card type: Debit Visa (virtual)
  • Supported currencies: card balance in USDC; in the wallet: EUR, BTC, ETH, USDT, SOL
  • Where it works: EEA countries
  • Fees: 0% on card payments; 0.5% in-app swap
  • Cashback: up to 30% of the fees paid

Key features

A distinctive feature is a personal euro IBAN (a Polish account) that costs €1 to open and supports EU transfers of up to €5,000 per operation — well above typical card limits. Note that since 20 May 2025 Trustee Plus no longer accepts applications from residents of Ukraine, although it remains available to users who can confirm an EEA address.

How to get the card

  1. Install the Trustee Plus app and create an account.
  2. Complete identity verification (KYC) with an ID document.
  3. Issue the card in the app and top up its balance.

Frequently asked questions