Reviews of Krak Card

Card type
Virtual And Physical Card
Wallet
Custodial
Payment network
Visa / Mastercard
Real reviews
Experience of users worldwide

22reviews

+2reviews this month

0complaints this month

36%of users recommend

User ratings

User ratings& experience

Average ratings based on real user reviews across key criteria.

3.2/5

Average rating

Based on 22 real reviews

Ease of use5.0/10

Customer support5.5/10

Fees & commissions5.7/10

Features & functionality5.0/10

Reliability5.3/10

Security5.2/10

Ratings and comments

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tiny_sats10.10.2026
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For a newer card, the boring stuff is the important stuff: how refunds work, whether merchants recognise the payment, and whether the statement is easy to export.

Ease of use
7/10
Customer support
10/10
Fees & commissions
8/10
Features & functionality
8/10
Reliability
8/10
Security
10/10
rarely_trades07.10.2026
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The useful question isn't how many assets are supported but whether a normal purchase gives me a predictable fiat total. A clearly shown spend order helps with that.

Ease of use
7/10
Customer support
10/10
Fees & commissions
8/10
Features & functionality
8/10
Reliability
8/10
Security
10/10
Alex Klein25.09.2026
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Cashback is a nice extra. Not why I'd pick a card.

Ease of use
9/10
Customer support
9/10
Fees & commissions
10/10
Features & functionality
8/10
Reliability
9/10
Security
6/10
noah.wong13.09.2026
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I like the idea of choosing which balance pays first. I'd keep dollars at the top and move any long-term crypto holdings out of the spending order.

Ease of use
7/10
Customer support
10/10
Fees & commissions
10/10
Features & functionality
7/10
Reliability
8/10
Security
9/10
Danylo09.09.2026
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Only added the card in late 2025 so it's still maturing. Had a couple of app glitches. Promising but not fully polished yet

Ease of use
5/10
Customer support
6/10
Fees & commissions
5/10
Features & functionality
4/10
Reliability
5/10
Security
4/10
stillmaturing29.08.2026
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EEA and UK only, US just got a different version. If you're outside those regions you can't use it. Limited reach for now

Ease of use
2/10
Customer support
2/10
Fees & commissions
3/10
Features & functionality
2/10
Reliability
3/10
Security
1/10
justfeesplease28.08.2026
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Looks promising for eligible users. I'd double-check regional rules because a US card and a UK or EEA product don't necessarily have identical terms.

Ease of use
8/10
Customer support
9/10
Fees & commissions
10/10
Features & functionality
9/10
Reliability
7/10
Security
7/10
Owen18.08.2026
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Love that I can pay from several assets in one transaction and pick the spend order. Converts in real time. More flexible than most cards out there

Ease of use
9/10
Customer support
8/10
Fees & commissions
8/10
Features & functionality
9/10
Reliability
7/10
Security
8/10
SplitSpender14.08.2026
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Never had a disaster but the one time I needed help it was slow and generic. Hope I never have a real problem with my funds on there

Ease of use
3/10
Customer support
1/10
Fees & commissions
3/10
Features & functionality
2/10
Reliability
3/10
Security
3/10
Dan09.08.2026
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Set my rewards to BTC and they hit instantly with no monthly cap. Stacking sats on everyday spend feels good. Kraken's track record helps me trust it

Ease of use
8/10
Customer support
8/10
Fees & commissions
10/10
Features & functionality
9/10
Reliability
8/10
Security
9/10
satstacker05.08.2026
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New users get a temporary 2% boost which is nice but once it ends and your balance is low you're back to basically nothing. Bit of a bait

Ease of use
1/10
Customer support
1/10
Fees & commissions
2/10
Features & functionality
1/10
Reliability
1/10
Security
1/10
Louis14.07.2026
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Refreshing that this was made for the EU from the start instead of a US afterthought. Metal card looks great and the vault yield in the UK is a bonus

Ease of use
7/10
Customer support
8/10
Fees & commissions
7/10
Features & functionality
7/10
Reliability
8/10
Security
9/10
Klaus10.07.2026
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Wanted the metal card but it requires โ‚ฌ50,000 across your accounts. That's aimed at whales, not regular users. The nice tier is out of reach

Ease of use
3/10
Customer support
3/10
Fees & commissions
4/10
Features & functionality
4/10
Reliability
4/10
Security
4/10
metalgated07.07.2026
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The catch nobody mentions, you earn zero cashback until you keep โ‚ฌ200 in balance, and the 2% needs โ‚ฌ50k parked. For small balances the rewards are nothing

Ease of use
5/10
Customer support
4/10
Fees & commissions
5/10
Features & functionality
4/10
Reliability
3/10
Security
3/10
balancegated21.06.2026
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Kraken actually delivers on the 0% fees, no transaction FX or ATM fee from their side. The 1% cashback is real because nothing eats into it. Most honest card in the EU imo

Ease of use
8/10
Customer support
8/10
Fees & commissions
8/10
Features & functionality
7/10
Reliability
8/10
Security
7/10
honestcardfan11.06.2026
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Beyond the card you get a virtual IBAN and can even do salary deposits with a match. Feels more like a proper account than a bolted on exchange card. Impressed

Ease of use
6/10
Customer support
6/10
Fees & commissions
7/10
Features & functionality
7/10
Reliability
7/10
Security
6/10
Ian19.05.2026
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It's custodial, your money lives on Kraken's platform. Proof of reserves helps but it's still not self custody. Exchange risk applies

Ease of use
4/10
Customer support
6/10
Fees & commissions
6/10
Features & functionality
4/10
Reliability
6/10
Security
5/10
custodialmeh19.05.2026
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They say 0% everywhere but there's a variable, undisclosed conversion spread when you spend crypto. So paying from crypto is never actually free. Sneaky

Ease of use
3/10
Customer support
4/10
Fees & commissions
3/10
Features & functionality
3/10
Reliability
4/10
Security
4/10
Nora02.05.2026
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The tiered cashback by 30 day average balance means you need serious money parked to get the good rate. For average folks it's stuck near the bottom

Ease of use
2/10
Customer support
2/10
Fees & commissions
2/10
Features & functionality
1/10
Reliability
1/10
Security
3/10
Freja27.03.2026
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The 3.6% APY headline drops to about 2.7% after their 25% performance fee. And it's the higher risk options. The advertised rate is misleading

Ease of use
1/10
Customer support
1/10
Fees & commissions
2/10
Features & functionality
2/10
Reliability
2/10
Security
1/10
apyasterisk16.02.2026
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Kraken charges 0% at ATMs but the ATM operator still charges you. So 'free' withdrawals aren't really free. Minor but worth knowing

Ease of use
1/10
Customer support
1/10
Fees & commissions
2/10
Features & functionality
1/10
Reliability
1/10
Security
1/10
Petra02.02.2026
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Purchases under โ‚ฌ0.49, refunds, transfers and ATM none of it earns cashback. Lots of carve outs. The rewards are narrower than they look

Ease of use
5/10
Customer support
5/10
Fees & commissions
3/10
Features & functionality
3/10
Reliability
5/10
Security
4/10

Frequently asked questions

Quick answers to common questions about Krak Card.

Still have a question?
Which payment network does Krak Card use?

Krak Card is issued on both Visa and Mastercard, depending on the region or plan. Either way, you can pay wherever that network is accepted.

Is Krak Card custodial or non-custodial?

Krak Card is custodial: the provider holds your crypto for you. It is simpler to use, but you rely on the company to keep your funds safe and available.

Do I need to pass KYC for Krak Card?

Yes. Krak Card requires identity verification (KYC) before you can use the card โ€” usually an ID document and a selfie.

Is Krak Card a virtual or a physical card?

Krak Card comes as both a virtual and a physical card: the virtual one works online and in mobile wallets right away, the physical one in stores and at ATMs.

What do users say about Krak Card?

Krak Card has 22 approved reviews with an average rating of 3.2/5, and 36% of reviewers recommend it. Read the reviews above for real experiences.