Reviews of Whitebit Nova Card

Card type
Virtual And Physical Card
Wallet
Custodial
Payment network
Visa
Real reviews
Experience of users worldwide

22reviews

+0reviews this month

0complaints this month

36%of users recommend

User ratings

User ratings& experience

Average ratings based on real user reviews across key criteria.

3.2/5

Average rating

Based on 22 real reviews

Ease of use4.9/10

Customer support4.9/10

Fees & commissions4.8/10

Features & functionality4.4/10

Reliability5.0/10

Security4.5/10

Ratings and comments

Reviews are shown in your language; the original text is one click away.

Add a review
Expert10.09.2026
โ˜…โ˜…โ˜…โ˜…โ˜…

Your funds sit in the WhiteBIT ecosystem, so the usual freeze risk applies. Saw the AML stories, then lived one. Keep that in mind

Ease of use
4/10
Customer support
3/10
Fees & commissions
3/10
Features & functionality
3/10
Reliability
3/10
Security
4/10
name23.08.2026
โ˜…โ˜…โ˜…โ˜…โ˜…

Waited close to two weeks for the physical card and the shipping was 12 to 40 euro depending on region. Not free and not fast. Meh

Ease of use
3/10
Customer support
3/10
Fees & commissions
3/10
Features & functionality
3/10
Reliability
3/10
Security
3/10
custodial nova19.08.2026
โ˜…โ˜…โ˜…โ˜…โ˜…

Simple stuff is fine but my AML review dragged with generic responses. When it's your money locked you want faster answers than this

Ease of use
3/10
Customer support
4/10
Fees & commissions
4/10
Features & functionality
2/10
Reliability
3/10
Security
2/10
Taras21.07.2026
โ˜…โ˜…โ˜…โ˜…โ˜…

My funds got frozen for extra AML verification and the process took way longer than expected. Being cut off from your own money is stressful even if temporary

Ease of use
4/10
Customer support
2/10
Fees & commissions
2/10
Features & functionality
3/10
Reliability
4/10
Security
3/10
threecats09.07.2026
โ˜…โ˜…โ˜…โ˜…โ˜…

Picked my three categories, dining subs and taxis, and the BTC cashback genuinely comes through. No monthly fees either. For a European card this is great value

Ease of use
9/10
Customer support
7/10
Fees & commissions
8/10
Features & functionality
7/10
Reliability
9/10
Security
7/10
Iryna03.07.2026
โ˜…โ˜…โ˜…โ˜…โ˜…

Only three cashback categories at a time means if you spend broadly you miss out on lots of purchases. Wish it covered everything at a base rate

Ease of use
4/10
Customer support
4/10
Fees & commissions
4/10
Features & functionality
3/10
Reliability
5/10
Security
4/10
novafan18.05.2026
โ˜…โ˜…โ˜…โ˜…โ˜…

The 10% sounds amazing until you realize it's capped at โ‚ฌ25 a month total. Hit that in days. For anyone spending real money the cap makes it pointless

Ease of use
4/10
Customer support
3/10
Fees & commissions
5/10
Features & functionality
3/10
Reliability
5/10
Security
3/10
Oksana11.05.2026
โ˜…โ˜…โ˜…โ˜…โ˜…

To really maximize you're nudged toward holding their WBT token. Another exchange token dependency. Not a fan of that model

Ease of use
5/10
Customer support
5/10
Fees & commissions
5/10
Features & functionality
4/10
Reliability
4/10
Security
6/10
capkiller09.05.2026
โ˜…โ˜…โ˜…โ˜…โ˜…

No issuance, monthly or inactivity fees and it converts crypto to euro at checkout automatically. Apple Pay works. Solid everyday card for the EEA

Ease of use
7/10
Customer support
7/10
Fees & commissions
7/10
Features & functionality
7/10
Reliability
8/10
Security
6/10
Yana05.05.2026
โ˜…โ˜…โ˜…โ˜…โ˜…

You can only move rewards to your main balance after accumulating at least $5 worth. Small spenders wait forever to actually claim anything

Ease of use
3/10
Customer support
4/10
Fees & commissions
4/10
Features & functionality
3/10
Reliability
4/10
Security
3/10
Zoe26.04.2026
โ˜…โ˜…โ˜…โ˜…โ˜…

Issued out of Lithuania which created some country specific friction for me. Worth checking how it behaves in your region before relying on it

Ease of use
3/10
Customer support
2/10
Fees & commissions
2/10
Features & functionality
2/10
Reliability
2/10
Security
1/10
Serhii22.04.2026
โ˜…โ˜…โ˜…โ˜…โ˜…

Nice that it covers Ukraine plus the EEA. Support in Ukrainian is a bonus. Spending has been smooth and the cashback in BTC stacks up nicely

Ease of use
6/10
Customer support
7/10
Fees & commissions
6/10
Features & functionality
5/10
Reliability
7/10
Security
6/10
wbtnudge13.04.2026
โ˜…โ˜…โ˜…โ˜…โ˜…

Because of the โ‚ฌ25 cap the headline percentages mean nothing on large purchases. Good for small category spends only. Limited real value

Ease of use
2/10
Customer support
2/10
Fees & commissions
2/10
Features & functionality
1/10
Reliability
3/10
Security
2/10
Kyiv user12.04.2026
โ˜…โ˜…โ˜…โ˜…โ˜…

Being able to change my three cashback categories every day is clever, I optimize around what I'm about to spend on. Smart feature. Works well

Ease of use
9/10
Customer support
8/10
Fees & commissions
8/10
Features & functionality
7/10
Reliability
7/10
Security
8/10
Vlad06.03.2026
โ˜…โ˜…โ˜…โ˜…โ˜…

You can't transfer to other bank cards or even between Nova cards. It's strictly a spending card. Wanted more flexibility, didn't get it

Ease of use
4/10
Customer support
2/10
Fees & commissions
4/10
Features & functionality
3/10
Reliability
4/10
Security
4/10
Oleh23.02.2026
โ˜…โ˜…โ˜…โ˜…โ˜…

Cashback comes in BTC or WBT so the value swings. Got my rewards, BTC dipped, worth less. And you can't move them until you hit $5 accumulated. Fiddly

Ease of use
1/10
Customer support
1/10
Fees & commissions
1/10
Features & functionality
2/10
Reliability
1/10
Security
2/10
smallonly17.02.2026
โ˜…โ˜…โ˜…โ˜…โ˜…

The โ‚ฌ10,000 daily limit is generous compared to some competitors and I've never hit a wall. Reliable for bigger purchases too. Happy with it

Ease of use
6/10
Customer support
7/10
Fees & commissions
6/10
Features & functionality
7/10
Reliability
6/10
Security
7/10
aisha.n14.02.2026
โ˜…โ˜…โ˜…โ˜…โ˜…

It's worth considering as a second card, but I'd verify regional availability and any identity requirements first.

Ease of use
7/10
Customer support
9/10
Fees & commissions
9/10
Features & functionality
9/10
Reliability
8/10
Security
6/10
Karim4824.12.2025
โ˜…โ˜…โ˜…โ˜…โ˜…

Practical concept. Please simplify the payment settings.

Ease of use
5/10
Customer support
4/10
Fees & commissions
2/10
Features & functionality
3/10
Reliability
2/10
Security
5/10
lucas.h30.11.2025
โ˜…โ˜…โ˜…โ˜…โ˜…

I want local-currency examples in the fee page. Seeing only percentages in abstract isn't much help when deciding whether to use a card at home or abroad.

Ease of use
6/10
Customer support
5/10
Fees & commissions
6/10
Features & functionality
6/10
Reliability
7/10
Security
6/10
ukr_nomad10.09.2025
โ˜…โ˜…โ˜…โ˜…โ˜…

If you already use the exchange, the convenience story writes itself. I'd still create a clear boundary between money for trading and money for spending.

Ease of use
7/10
Customer support
9/10
Fees & commissions
9/10
Features & functionality
9/10
Reliability
8/10
Security
6/10
Mateo2707.06.2025
โ˜…โ˜…โ˜…โ˜…โ˜…

The ideal activity screen has three things: merchant, amount and status. Anything else is secondary when I need to understand a declined payment.

Ease of use
6/10
Customer support
10/10
Fees & commissions
5/10
Features & functionality
4/10
Reliability
7/10
Security
6/10

Frequently asked questions

Quick answers to common questions about Whitebit Nova Card.

Still have a question?
Which payment network does Whitebit Nova Card use?

Whitebit Nova Card runs on the Visa network, so you can pay wherever Visa is accepted โ€” online, in stores and through supported mobile wallets.

Is Whitebit Nova Card custodial or non-custodial?

Whitebit Nova Card is custodial: the provider holds your crypto for you. It is simpler to use, but you rely on the company to keep your funds safe and available.

Do I need to pass KYC for Whitebit Nova Card?

Yes. Whitebit Nova Card requires identity verification (KYC) before you can use the card โ€” usually an ID document and a selfie.

Is Whitebit Nova Card a virtual or a physical card?

Whitebit Nova Card comes as both a virtual and a physical card: the virtual one works online and in mobile wallets right away, the physical one in stores and at ATMs.

What do users say about Whitebit Nova Card?

Whitebit Nova Card has 22 approved reviews with an average rating of 3.2/5, and 36% of reviewers recommend it. Read the reviews above for real experiences.